Caresse Jackman
National Consumer Investigative Reporter
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Caresse is based in Washington, D.C. with Gray Television’s InvestigateTV as a national consumer investigative reporter. Prior to InvestigateTV, she was a Consumer Investigative Reporter at WSMV-TV in Nashville, TN. She has prior reporting experience at WWL-TV in New Orleans, WJRT in Flint, MI and WCBI in Columbus, MS. Caresse’s work has contributed to her stations winning multiple Emmy and Edward R. Murrow awards. She started her career behind the scenes as a producer at WJTV in Jackson, MS. Caresse is a graduate of the University of Georgia and is a member of the National Association of Black Journalists, Investigative Reporter and Editors, the Ida B. Wells Society for Investigative Reporting, and Alpha Kappa Alpha Sorority, Inc.
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Getting car problems fixed can be a major headache, especially if you feel like you’re getting the runaround. Consumer Investigator Caresse Jackman provides tips on what you can do if you’re stuck with a “lemon.”
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A new law designed to protect consumers targets counterfeit and fake goods sold online. Consumer Investigator Caresse Jackman speaks to the CPBBP and breaks down what you need to know.
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Xfinty recently issued security alerts about scammers posing as the company to try and steal your money. Consumer Investigator CaresseJackman spoke with the Better Business Bureau about the warning signs of this scam.
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Consumer advocates say that the cost of using ground ambulances has slipped through the cracks of a new federal law requiring price transparency.
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Experts are urging parents to protect their children against identity theft. Consumer Investigator Caresse Jackman speaks to the Evidence Based Cyber Security Group on ways to protect kids from online con artists.
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With consumer confidence in flux and recession fears reemerging, Consumer Investigator Caresse Jackman spoke with the AARP about ways you can save.
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A group of mostly minority-owned businesses has filed a class-action lawsuit alleging T-Mobile unlawfully drove them out of their franchise agreements. Consumer Investigator Caresse Jackman reports.
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The Biden administration has announced it’s erasing the debt of more than 800,000 longtime student loan borrowers. Consumer Investigator Caresse Jackman spoke with White House officials about what you need to know.
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Cybercrime is on the rise, per a new GAO report. Consumer Investigator Caresse Jackman breaks down the report and has information on how you can avoid becoming a cybercrime victim.
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Advances in technology have made AI scams more believable. Consumer Investigator Caresse Jackman shares tips to protect yourself from these sophisticated schemes.
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Two-thirds of Americans agree that fraud has reached a crisis level in our nation, according to a new report by the AARP. Consumer Investigator Caresse Jackman spoke with them about the methods criminals are using to steal money and common misconceptions about fraud.
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State and federal law enforcement agencies report a ride in sextortion cases, where children and teens are being coerced into sending sexually explicit images or videos online and then extorted for money. Now, lawmakers in the Senate are trying to strengthen the nation’s centralized reporting system for online child exploitation.
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Unwanted telemarking calls can be a nuisance, especially when you’ve signed up for the Do Not Call Registry. Consumer Investigator Caresse Jackman shares the story of a woman who decided to fight, plus tips on how to stop unwanted calls.
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As the rise of a new form of blackmail targets teens, a father shares his son's story about the crime and how internet crime task forces are working to combat those crimes with limited funding and resources.
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Billions of dollars in unemployment pandemic benefits potentially given to fraudsters. Consumer Investigator Caresse Jackman talks to the DOL and ITRC to explain what steps are being taken to strengthen security.
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According to experts, cases of the new form of blackmailing affecting young children, teens and adults have increased exponentially in the past two years.
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If you’ve struggled to tell the difference between a scam and a legitimate company, you’re not alone. Consumer Investigator Caresse Jackman shares key findings from a recent Identity Theft Resource Center report and what you should do to protect your information.
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Some legitimate text message apps are home to underground markets where illicit items are sold. Consumer Investigator Caresse Jackman spoke with the Evidence Based Cyber Security Group, which tracks the activities of these illicit markets, on why it is crucial for you to steer clear of them.
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The BBB says people between the ages 18 and 24 are now reporting a higher median loss to scammers than any other age group. Consumer Investigator Caresse Jackman breaks down what types of scams are impacting young people and steps they can take to protect their money and identity.
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Has your healthcare provider offered you a loan or even a credit card to help pay for treatment? Consumer Investigator Caresse Jackman spoke with the CFPB about how medical credit cards and loans are impacting patients and possible alternatives.
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Want to be debt-free? Consumer Investigator Caresse Jackman shares four simple strategies from AARP that can reduce your debt and raise your credit score.
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The economy, inflation, and lingering effects of the pandemic has led many businesses to turn to layoffs as a survival method. Consumer Investigator Caresse Jackman shares expert advice from Alloy Wealth Management and the BBB on steps you can take if you find yourself out of a job.
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It’s the time of year families are planning their summer vacations and scammers are looking to take advantage. Consumer Investigator Caresse Jackman shares red flags to look out for before booking your trip.
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Canceled flights, no refunds and lost luggage were just some of the more than 77,000 complaints against airlines in 2022. Consumer Investigator Caresse Jackman talks to U.S. PIRG to break down what you need to know before you book.
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Data breaches have already impacted about 89 million people this year. Consumer Investigator Caresse Jackman speaks with the ITRC about how to protect yourself and your data.
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You may have seen ads about the Camp Lejeune class action lawsuit for military veterans and their families exposed to tainted water at the base. Consumer Investigator Caresse Jackman reports on scammers are trying to take advantage of the exposure the case is getting.
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From identity theft to credit card scams, fraud reports rose over 30% in 2022. Consumer Investigator Caresse Jackman speaks with an expert from AARP on how you can fraud proof your world.
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A record Social Security cost-of-living increase has led to a surge in scammers. Consumer Investigator Caresse Jackman spoke with officials from the Social Security Administration about this scam and how to keep your information safe from criminals.
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Consumer watchdog group U.S. PIRG finds complaints against credit reporting agencies are on the rise. Consumer Investigator Caresse Jackman shares the major concerns people are reporting and how you can avoid running into the same problems.
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The tax deadline is approaching and if you owe the government money, you may be looking into third-party resolution companies. Consumer Investigator Caresse Jackman tells you what you need to know before you sign on the dotted line.
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When your computer crashes or your phone breaks, the last thing you want to worry about is trouble getting repairs. Consumer Reporter Caresse Jackman shares a recent report from US PIRG that puts your electronics to the test and what you need to know before you buy.
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Americans received an estimated 225 billion spam texts last year, a 157% increase over 2021 according to spam call blocker Robokiller. Consumer Investigator Caresse Jackman shares how federal regulators plan to tackle this emerging issue and tips to keep your money safe when a suspicious call or text comes your way.
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Car crashes are a leading cause of death for children ages 1 to 13, according to the National Highway Traffic Safety Administration.Consumer Investigator Caresse Jackman breaks down what you need to know before buying a seat and putting your child inside.
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After a woman received multiple letters from the state unemployment office addressed to different people, she wonders if her mail is tied to criminal activity.
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Have you come across property listed at a price almost too good to be true? Consumer Investigator Caresse Jackman breaks down real estate schemes and how you can spot the signs ahead of closing time.
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Emergency room visits can mean unexpectedly large bills. Experts say patients can look line-by-line at bills to see if there's any room to negotiate or dispute charges.
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Spring severe weather season is approaching and along with the threat of storms, experts warn of the scammers that often follow. Consumer Investigator Caresse Jackman explains how you can spot scammers and avoid a second disaster.
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College acceptance season is here. Once your student gets into their chosen school, they’ll need to figure out a plan to pay for higher ed. Experts warn scammers are targeting teens with scholarship scams. Consumer Investigator Caresse Jackman shares tips on how to stay safe.
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Online shopping can often lead to emailed receipts and invoices, but experts say scammers are now targeting consumers through those same messages. Consumer Investigator Caresse Jackmanbreaks down how con artists are using fake invoices to steal your information.
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Some insurance plans only cover midwives with particular training or with nursing degrees. One couple was shocked to receive a big bill after giving birth.
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Despite its best efforts to safeguard consumers from dangerous household items, a report from a non-profit consumer group found the U.S. Consumer Product Safety Commission is hamstrung, in large part, by Congress.
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It’s a new twist on an old scam: cybercriminals tricking people looking for love. But now instead of fake profiles, they’re using fake faces! Consumer Investigator Caresse Jackman examines how con artists are using hi tech tricks to run off with your money.
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It’s an imposter scam that preys on your kindness with one simple question, “Can you do me a favor?” Consumer Investigator Caresse Jackman speaks with experts at the AARP about the recent spike in this con and how you can avoid becoming a victim.
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The Federal Trade Commission said an increase in deceptive advertising and junk fees in the auto industry has led the agency to propose new rules to curtail questionable business practices.
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Senior citizens have long been the target of scammers but according to the American Association of Retired Persons (AARP), the rate of elder financial exploitation has more than doubled since 2020. Consumer Investigator Caresse Jackman examines senior scams and how you can help them protect their money.
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An estimated 14 million people are exposed to employment scams every year according to the latest numbers from the BBB. Consumer Investigator Caresse Jackman examines scammer strategies and explains how you can protect yourself while you’re on the hunt for a new job.
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As tax season approaches, the IRS is warning of scams designed to steal your vital tax info. Consumer Investigator Caresse Jackman shares expert tips to protect your financial information.
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Unemployment payments kept many Americans afloat during the pandemic, but con artists were also running scams to steal taxpayer dollars. According to the U.S. Department of Labor, over two years nearly $900 billion in emergency assistance was paid out, but among that aid was billions of dollars lost to potential fraud. Consumer investigator Caresse Jackman investigates where the money went and what’s being done to protect your tax dollars in the future.
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Whether you’re shopping online or answering your phone, experts say be on guard because scammers are always searching for ways to take your money. Consumer investigator Caresse Jackman shares the most common scams and tips to avoid them.
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Handbags, cellphones, even medicine were all part of the $3.3 billion worth of items seized by @CBP in 2021. Consumer investigator Caresse Jackman speaks with experts about the threat not only to U.S. commerce, but also a potential health and safety hazards.
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