City of Jackson addresses virus plaguing emails

City of Jackson addresses virus plaguing emails

JACKSON, MS (WLBT) - The City of Jackson was struggling with its emails. According to Councilman Melvin Priester and Councilwoman Virgi Lindsay, a virus infected the city’s email system.

The City of Jackson’s Chief Administrative Officer, Dr. Robert Blaine, says they have now successfully killed that virus.

Blaine says that in the middle of last week he and council members were unable to send or read any of their emails for three workdays. A red flag, he said, was that he wasn’t getting any emails and on average he could get over 100 emails a day. That was not the case on Wednesday April 10th.

“The city was struck by a malicious virus that took out our email system. It becomes really hard to do business when you’re in a 21st century environment and you can’t communicate electronically. So to be down for three days does hamper the system," said Blaine.

Blaine says IT with the City of Jackson brought the system back up again over the weekend. He says they “basically had to build new mailboxes for over 14 terabytes of data.”

The city is currently in the process of moving their email system to a cloud based server and they’ll be putting that into a data center for a more secure network in the future.

"I think that the solution that we’ve built and being able to bring a cloud based solution... that is actually going to bring the kind of redundancy that we need,” said Blaine.

The administrative officer says the virus was an issue for those three days but the city’s emails are back to normal

“We have email that’s working all across the city. Of course, as they are rebuilding mailboxes, it means they have to archive a good bit of data. And so there’s some archiving that has to do with old emails, and bringing the back into the system. But as far as email is concerned the city is back up again.”

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